We cannot substitute or swap ingredients in our recipes. 

These mixes are not suitable for those with nut allergies.

Baking Mixes are available for pick-up or shipping.

If you're placing a shipping order please select shipping at check out.

If you're placing a pick up order please select "pick up" at check out or note "pick up" in the "Order Instructions" field at check out.

Please allow at least 5 days to process baking mix orders for pick up & shipping.

If you're in a pinch, please email custom@psandco.com

Toast gift cards are not valid for custom order purchases.

​Custom orders may be scheduled for pick up between 10am - 4pm.

Please allow at least 5 days to process baking mix orders for pick up & shipping.

Ingredients lists are available for all of our baking mixes on each product page. Please review ingredients lists before placing your order.

After your order is placed, we will send a confirmation email from our custom email, custom@psandco.com.

If you do not see the email in your inbox within 24-48 hours, please check your spam inbox. 

If you're in a hurry, email custom@psandco.com before placing your order, and we let you know if a rush order is possible.

Please email with any order/time changes as soon as possible.

By placing your order through psandco.com, you are agreeing to all of the terms, conditions, & policies in our "Custom Order Information" including refund, modifications, & cancellation policies.

There is a $25 non-refundable deposit for all custom orders placed through psandco.com, including manual/special orders, bread orders, & baking mix orders.

In the case of a cancellation, if your order has not been started yet, your method of payment will be refunded minus the $25 non-refundable deposit and processing fees, which we cannot recoup from our credit card processors

Orders can only be refunded (less the $25 deposit) if they are cancelled before our pastry team starts creating your custom order. If the order is already in process we are not able to cancel or refund the order.

We politely decline modifications and/or refunds due to not reading ingredient descriptions, improper storage/handling, or for orders placed without listed minimum notice. 

We are unable to refund orders that are already created and ready for pick-up or shipping.

When in doubt, please contact us before placing an order. 

Orders not picked up on the day as scheduled are not eligible for refunds.